Keeping your personal information safe is one of Play3's most important responsibilities. This page clearly explains what data is collected, why it's collected, and how it's kept secure.
Privacy Policy Highlights at a Glance
Every transaction and piece of personal data at play3 is protected with 256-bit SSL encryption — the same standard used by banking websites.
Play3 never sells your name, mobile number, address, or financial information to advertisers or third parties. This is an absolute, non-negotiable policy.
Play3 only collects the information that is genuinely needed to provide its services. No unnecessary or excessive data is requested.
Play3 complies with international GDPR privacy standards, meaning you stay in control of your data — including the right to access, correct, and delete it.
Play3 does not retain member data longer than necessary. Once an account is closed and any applicable legal obligations have been fulfilled, the data is deleted.
In the event of a security breach, Play3 will notify affected members and take appropriate action as quickly as possible, in accordance with applicable legal requirements.
Your trust in Play3 is our most valuable asset. Registering on a betting or gaming platform means sharing some personal information — your name, mobile number, and possibly financial transaction details. That information belongs to you, and keeping it safe is Play3's responsibility.
On this Privacy Policy page, play3 clearly explains what information is collected, why it's collected, where it's stored, and who can access it. We've made every effort to keep this straightforward and easy to understand — without the complexity of legal jargon.
Play3 believes transparency is the best approach to data protection. No hidden clauses here — everything is stated plainly.
Play3 collects two types of information from members — information you provide directly, and information collected automatically.
Information provided directly: Information you provide at registration — full name, mobile number, date of birth, and password. A photo of your national ID or passport for KYC verification. Your mobile banking number for deposits and withdrawals. Records of any conversations when you contact support.
Automatically collected data: When you log in to Play3, certain technical data is automatically recorded — including your IP address, device type and model, browser details, operating system, and how long you spent on different parts of the platform. This information is used for security purposes and to improve the platform.
| Data type | When it's collected | Required? |
|---|---|---|
| Name & Mobile Number | At Registration | Yes |
| Date of birth | At Registration | Yes |
| National ID Card | For KYC Verification | Required for Withdrawal |
| Payment Information | Deposit/Withdrawal | Yes |
| IP address & device information | On every login | Automatic |
| Betting & game history | On every game | Automatic |
Play3 uses your information only for specific purposes: managing membership and verifying accounts, processing financial transactions, conducting Anti-Money Laundering (AML) and fraud prevention investigations, providing customer support, and ensuring platform security.
Beyond that, Play3 uses your data to better understand your preferences and personalise your experience, send you relevant bonus and promotion updates, and support the platform's technical development.
Marketing messages are only sent to users who have given their consent. You can unsubscribe at any time — either through your account settings or by contacting support.
Play3 uses multiple layers of security to protect your data. Every transaction and data transfer is secured with 256-bit SSL (TLS 1.3) encryption. Your password is never stored in plain text — only a one-way hash is kept, making it impossible to recover the original password.
Play3 servers are hosted in internationally accredited data centers with 24/7 physical and digital security monitoring. Third-party security specialists conduct regular penetration tests and security audits.
Two-Factor Authentication (2FA) can be enabled on your account — highly recommended, as it prevents unauthorized access even if your password is compromised.
Play3 recognises that no system is completely impenetrable. That's why a response process is in place to resolve any identified security breach as quickly as possible and notify affected members promptly.
Play3 uses cookies on its website. A cookie is a small text file stored in your browser. play3 uses three types of cookies.
Essential cookies: These cookies are essential for the platform to function — for example, keeping you logged in and saving your bet slip. They cannot be disabled, as doing so would prevent the platform from working properly.
Analytics Cookies: Used to understand which parts of the platform get the most traffic. This data helps improve the Play3 experience. This can be turned off.
Preference Cookies: Used to remember your language preference, display settings, and similar choices. This can also be turned off, though you'll need to re-enter your preferences each time you log in.
Play3 never uses third-party tracking cookies for advertising purposes. You can manage your cookies at any time through your browser settings.
Play3 does not retain your data longer than necessary. For active accounts, data is kept for as long as you remain a play3 member.
After an account is closed, certain information must be retained for a specified period due to legal obligations. Financial transaction data is typically kept for up to 5 years, as required under anti-money laundering laws. Once that period has passed, the data is permanently deleted.
Marketing data — such as email addresses and mobile numbers — is removed from our marketing lists immediately upon unsubscription.
You have several important rights over your personal data at play3. To exercise these rights, contact play3's support team in Bangla.
Play3's services are strictly for individuals aged 18 and above. Minors are not permitted to register or use play3 in any capacity.
Play3 does not knowingly collect information from minors. Date of birth is verified at registration, and ID verification is carried out if there is any doubt. If a minor's account is identified, it will be immediately closed and all associated data will be deleted.
If you believe your child is using play3, please contact support@play3.best immediately. play3 will take swift action.
Play3 works with a number of trusted international service providers to keep the platform running smoothly. Each of them has a data processing agreement with Play3 in place, ensuring your information remains protected.
These service providers include: Evolution Gaming and Pragmatic Play (game providers), Sportradar (sports data), payment gateways (for processing transactions via bKash, Nagad, and Rocket), and cloud hosting providers. None of these providers may use your data without Play3's authorisation.
Play3's website does not currently include any third-party external links. If any are added in the future, those sites' own privacy policies will apply — not play3's.
Play3 may update this Privacy Policy when necessary. For significant changes, a message will be sent to your registered mobile number and a notification will be displayed on the platform. You will be informed at least 7 days before any changes take effect.
Continued use of play3 after any policy changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.
Contact play3 to exercise your data rights or for any privacy-related questions.
For privacy-related inquiries, email Play3 at support@play3.best with the subject line "Privacy Request". Play3 typically responds within 72 hours.
For immediate assistance, use Play3's live chat — Bangla support is available 24/7.
Before responding to a privacy request, play3 may verify your identity — this is done solely to protect your information.
Answers to common questions about registration and deposits on Play3
Your data is completely secure at play3. Protected by international-grade security, with full support in Bangla — register today and get started with just ৳200 via bKash.
For users aged 18+ only. Please gamble responsibly — Responsible Gaming Read.